Safety, Liability & Camera Notice

We want you to relax completely. This page explains how we look after your safety, what we cannot control, and where cameras are used.

How we look after you

• Each casa has [smoke detectors, a fire extinguisher, a first-aid kit, and clearly marked exits].

• Emergency numbers and the nearest clinic and hospital are posted in every casa.

• Our host line, [phone number], is answered 9:00 am - 5:00 pm.

• In an emergency, call 911 first.

What we ask of you

• Supervise children at all times, especially near the pool / stairs

• Swim and use the sea with care. Currents around Cozumel can be strong, and beaches may not have lifeguards.

• Follow civil protection instructions during storms or alerts.

• Keep valuables with you or in the in-room safe.

Liability

We take reasonable care of every guest and every casa. To the extent Mexican law allows, Casa Darcy is not liable for:

• Injury or loss caused by guests' own actions or by not following our safety guidance

• Loss of or damage to guests' personal belongings

• Events beyond our control, such as storms, power or water interruptions, or ferry and airline changes

• Activities arranged with third parties, such as diving, boat tours, and transport

Nothing on this page limits our responsibility where the law does not allow it, or the consumer rights you have under Mexican law.

Camera notice

For the safety of guests and property, Casa Darcy uses CCTV in [entrances, driveway, pool deck, and other common areas].

• There are no cameras inside bedrooms, bathrooms, or other private spaces.

• Footage is kept for 30 days and viewed only by authorized people, unless needed to resolve an incident.

• Footage is shared with authorities only when the law requires it.

More details are in our Privacy Notice.